Oct 27, 2022

What does it mean to have "your process"? How do you make sure that everyone on your team knows what to do, and when to do it? We're getting in the weeds on how to set up your practice so you know what's happening with all of your clients, at a glance.

The reason we're spending the time on this is to make sure...

Oct 21, 2022

Five Star Counsel recorded live from Clio Cloud Con 2022 in Nashville, TN! We'll be talking with experts and execs in the legal community about what's next and how it will shape the future of client service.

We were joined by Clio's VP of Financial Services, Ben Brideaux to chat about what he sees happening in the...

Oct 20, 2022

Now that we've defined our firm's mission, vision, and values, we need to really hone in on exactly HOW we help our clients and how we measure it. How exactly do we move the needle for our clients and define success?

As customers grow more savvy, the legal industry is not immune - potential clients have problems, and...

Oct 19, 2022

Five Star Counsel recorded live from Clio Cloud Con 2022 in Nashville, TN! We'll be talking with experts and execs in the legal community about what's next and how it will shape the future of client service.

We were joined by data guru and Clio's in-house Decision Scientist, Nika Kabiri, who walked us through The Top 6...

Oct 18, 2022

Your Mission is your guidance for your future clients as to you act for them. This will guide *their* decision to reach out and hire you and your practice.

The idea that your firm can do anything really means your firm can do nothing - you won't stand out. You need to know what you do best, and so do employees...