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May 24, 2022

How do you interact with your clients? Is it a clinical, business-only relationship? Could you be more empathetic with your clients? Should you? What is the true value of empathy with your client, both to the client and your business?

Our guest this week is Jordan Furlong of Law Twenty One. Jordan is a legal sector...

May 17, 2022

When's the last time you looked at your website's privacy policy? Do you even have one? Are you automating tedious tasks like this?

Our guest this week is Donata Stroink-Skillrud, founder of Termageddon, a company that automates the creation of Privacy Policies, Terms of Service and more, and keeps those...

May 10, 2022

Are you comfortable with your online presence? Can you effectively separate your business and personal personas? Should they be the same? What are the Rules and guidelines for playing online, especially on Twitter?

Our guest this week is attorney Ruth Carter of Carter Law and Ruth's practice covers IP,...

May 3, 2022

John is back, delivering some fun, quick-hitting tips, tackling a host of great listener questions.

How do you respond to clients who want to go to the front of the line and skip your normal intake process?

How to respond when you've screwed up?

You mentioning Disney and Four Seasons makes sense when discussing service,...