May 24, 2022
How do you interact with your clients? Is it a clinical,
business-only relationship? Could you be more empathetic with your
clients? Should you? What is the true value of empathy with your
client, both to the client and your business?
Our guest this week is Jordan Furlong of Law Twenty One. Jordan is
a legal sector...
May 17, 2022
When's the last time you looked at your website's privacy
policy? Do you even have one? Are you automating tedious tasks like
this?
Our guest this week is Donata Stroink-Skillrud, founder of
Termageddon, a company that automates the creation of Privacy
Policies, Terms of Service and more, and keeps those...
May 10, 2022
Are you comfortable with your online presence? Can you
effectively separate your business and personal personas? Should
they be the same? What are the Rules and guidelines for playing
online, especially on Twitter?
Our guest this week is attorney Ruth Carter of Carter Law and
GeekLawFirm.com. Ruth's practice covers IP,...
May 3, 2022
John is back, delivering some fun, quick-hitting tips, tackling a host of great listener questions.
How do you respond to clients who want to go to the front of the line and skip your normal intake process?
How to respond when you've screwed up?
You mentioning Disney and Four Seasons makes sense when discussing service,...