Dec 28, 2021

Is your sales process structured? Do you even have a sales process? How can a sales process affect your overall client service?

Allison Williams of Law Firm Mentor joins us this week to discuss just that. Law Firm Mentor provides coaching services for solo and small law firms, and one of her specialties is perfecting...

Dec 21, 2021

As a small attorney, you know how important Google is to your business. But you might not realize that your Google My Business profile - the info that pops up when someone googles or searches for your firm in Maps - might be your firm's real key differentiator between you and your competitors.

This week, I'm joined by...

Dec 14, 2021

What would happen if your firm's network, your email, your social accounts or your client files got hacked? How devastating could it be to your company? More importantly, what could you be doing now to protect your data and your business?

Our guest this week is Tom Lambotte, of Boba Guard Security, who joins us to...

Dec 7, 2021

Do you find yourself slogging through the days and weeks, buried in work? Are you frustrated at your current growth? Is your company culture simply some version of “Work hard. Bill hours. Make money?” Are you happy with that?

Our guest this week is a brilliant entrepreneur, David Heinemeier Hansson. David is the...

Nov 30, 2021

We're on a brief break this week after the holiday, but we still want to give you something to think about (or revisit) in the mean time, especially if you missed it the first time around. Check out John's take on setting your firm's standards.

You have standards and expectations for service in your personal life -...