Jun 25, 2021
Does the idea of sitting before a state bar grievance panel
sound like a fun time? About as much fun as a root canal or an IRS
audit, right? But what can we do to help avoid grievances
altogether, even from those high-maintenance clients?
Lisa Gonzalez is a defense attorney and Associate Judge who served
as a member of the State Bar of Texas Grievance Panels.
We'll spend a few minutes going through the grievance process in
Texas. Now, you may not practice in Texas like me, but these
lessons - and these pitfalls - are universal. Our focus here is on
how to keep attorneys out of these problems, and we do that by
documenting your work and operationalizing systems, allowing you to
consistently deliver for your clients.
And if you haven't listened to episode 6 with Meghan Zavieh, this
is a good companion--we're going through the ethics process from
the Bar's perspective this time.
Elevating your level of service and communication to your clients
will very often be your biggest source of protection against
grievances.
Find Lisa at https://www.legallylisa.com/lisa-gonzalez
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