Nov 29, 2020
If you want to effectively grow, scale, and improve your business effectively, you need to understand where your business lies in the growth continuum from scrappy startup to mature, thriving company.
Adam Anderson of Hook Security has an amazing take on this spectrum, broken into The Four Stages of Business. We share...
Nov 28, 2020
Service, as a concept, takes many forms; some obvious, some less so. We were so happy to have Maddy Martin of Smith AI on the show to share the best service-driven tactics she's seen from her time in the legal marketing world.
We cover, among many other things:
1) How and why to qualify your potential clients (hint:...
Nov 24, 2020
Client service can be your practice's best market differentiator, bringing in more clients, better clients, and clients who are excited to refer you. In order to start improving, we have to have a baseline understanding of service and what it means in today's legal landscape. John walks us through a working definition,...
Nov 6, 2020
Welcome to the Five Star Counsel Podcast! We're excited to help you fine-tune and level up your client service. Our host John Strohmeyer gives us the show's main focus and a brief preview of what's to come on our podcast.