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Nov 28, 2020

Service, as a concept, takes many forms; some obvious, some less so. We were so happy to have Maddy Martin of Smith AI on the show to share the best service-driven tactics she's seen from her time in the legal marketing world.

We cover, among many other things:

1) How and why to qualify your potential clients (hint: it'll save both sides a lot of time and money).

2) The benefit of clearing that fancy legalese out of your communications with clients.

3) How to outsource the work that is devouring your time. You don't have to (and shouldn't) do it all alone!

Find Maddy on Twitter or LinkedIn.

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